Cancellation Policy
Welcome to Tattvawoods. Please read our cancellation policy carefully before placing your order.
1. Order Cancellation
- Orders can only be cancelled within 12 hours of placing the order.
- Once the order has been processed or shipped, cancellation will not be possible.
- To request a cancellation, you must email us with your order details.
2. How to Request Cancellation
To cancel your order, please email us at:
Include the following details in your email:
- Order Number
- Full Name
- Reason for Cancellation
Note: Cancellation requests will only be accepted via email. Requests made through calls, WhatsApp, social media, or any other platform will not be considered.
3. Refund for Cancelled Orders
- If your cancellation request is approved, the refund will be processed to the original payment method.
- Refund processing may take 20–30 working days, depending on your bank or payment provider.
4. Non-Cancellable Orders
- Orders that have already been shipped cannot be cancelled.
- Customized or made-to-order products cannot be cancelled once confirmed.
- Orders placed during special sales or promotional events may not be eligible for cancellation.
5. Company Rights
Tattvawoods reserves the right to cancel any order due to:
- Product unavailability
- Pricing errors
- Payment issues
- Suspicious or fraudulent transactions
In such cases, the full refund (if applicable) will be processed to the original payment method.